Effective : 7 / 1 / 2019

Welcome  MIIA Town of Ludlow

Already a Blue Cross member?


View your personalized account information

Member Service

Have questions about your benefits? Call Member Service at the number on your ID card.


An easier way to access your health care plan and claims information.

Everything you need to access is easy to find with our simplified navigation.

  • View detailed plan information (benefits, deductible)
  • View health financial accounts
  • Access claims and review history in one convenient spot

A more personalized experience.

We recognize who you are and provide you the information you may need and are interested in.

Streamlined access to your claims.

Medical, pharmacy, dental, and vision claims are located in one convenient spot.

MyBlue App

Download the MyBlue® App–Get instant and secure access to your personal health care information any time you need it. A simple tap connects you to your claims history, your ID card, financial accounts, even your doctor. Download the app from the App Store®' or Google PlayTM.

Member Identity Protection Services

The identity protection of our members' private information is our top priority. To provide you with optimal protection, we offer you identity protection services through Experian®, an industry leader in providing credit monitoring and identity theft protection services. This service is being provided to you, free of charge, for as long as you are a Blue Cross member.

Diabetes Care Value

Your convenient and rewarding approach to better diabetes management.


With Smart90, you can save money by filling three-month supplies of your maintenance medications through the Express Scripts Pharmacy or now with the added convenience of picking up medications at CVS retail locations.